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Amplifying Learner Voice: How WisCORE Champions Equity Through Learner-Led Conversations

Wednesday, March 6th, 2024

Five states, including Wisconsin, took part in the Leveraging Learner Voice to Strengthen CTE technical assistance cohort hosted by Advance CTE and ACTE. Inspired by CTE Without Limits: a Shared Vision for the Future of Career Technical Education, they’re using the With Learners, Not for Learners toolkit to involve learners in the design, delivery, and implementation of CTE programs and policies. This post focuses on Wisconsin’s “WisCORE” conference, where learners lead conversations and drive change in diversity, equity, and inclusion across the state’s technical colleges. For this post, Haley Wing, senior policy associate with Advance CTE, interviewed Colleen Larsen, education director for student success at Wisconsin Technical College System, a member of the Wisconsin state team for the Leveraging Learner Voice to Strengthen CTE technical assistance cohort and the coordinator for the state-wide WisCORE Conference planning and execution committee.

WisCORE: Where Learner Voices Spark Change in Race and Ethnicity Conversations

In October 2023, the Wisconsin Technical College System (WTCS) convened learners, staff, and faculty from across the System for the Wisconsin Technical College System Conference on Race and Ethnicity (WisCORE), a transformative conference dedicated to promoting diversity, equity, and inclusion (DEI) within the system’s colleges.

The WisCORE conference facilitates collaboration among WTCS colleges, enabling shared effective DEI strategies and building system-wide capacity for creating more inclusive campuses. By emphasizing the voices and experiences of learners, employees, and community members, the conference ensures that DEI efforts are informed by the perspectives of those most impacted, leading to more equitable and sustainable practices.

The WisCORE event and the Wisconsin state team’s work in the Leveraging Learner Voice to Strengthen CTE technical assistance cohort align seamlessly with the principles of CTE Without Limits, ensuring that every learner feels welcomed, supported, and empowered to succeed within the career preparation ecosystem. The conference and its outcomes elevate learners’ voices, prioritizing inclusion and equity, while establishing accountability and continuous improvement processes.

Student Caucus from WiSCORE

LEARNER TESTIMONIAL

“WisCORE 2023 was my first experience, and it was a pleasant experience. Being able to attend and be involved meant a lot for me as a student. I got to hear other students share their personal stories and experiences within the college setting, as well as within their community. It was reassuring to hear students share similar thoughts and possible solutions on how colleges can improve on how they can create a welcoming space of diversity, equity, inclusion, self-advocacy, and cultural competency to better serve their student population. It’s nice to know that I was not the only student who wanted to advocate in those DEI areas and that the attendees, both staff and student, have a similar inspiration, which is to hear student voices for a sense of direction on how colleges can improve and better serve their students.”

Building Bridges, Brick by Brick: The Collaborative Journey to WisCORE

The idea for the WisCORE conference was borne out of multiple leaders and learners in the Wisconsin Technical College system attending The National Conference on Race & Ethnicity in Higher Education (NCORE). Attendees of this conference reported rave reviews, and the requests for additional participants from each technical college quickly increased. During the NCORE 2018 conference in Portland, Colleen attended with others from her state and requested a Wisconsin-dedicated room for their state team. During their debriefing and unpacking the learning from the conference, she asked, “What would you like to do to bring this learning back to our state?”

From that conference room, the team, which included learners, staff and faculty, insisted that Wisconsin needed a dedicated convening to center belonging, connections and solutions to challenges learners frequently face. Leveraging a grant from Jobs For the Future centered on equity, the planning committee, which included learners, created the first WisCORE conference. Leveraging the demand from learners and support from faculty members, the collective advocacy across the state resulted in all 16 technical college presidents agreeing to submit $1,000 from each college budget to support the development and execution of the WisCORE conference. After the second conference, more faculty and learners took an interest in the event and requested that the conference occur annually, which the presidents agreed to support. This sustainable funding ensures the event is possible each year.

Grit and Grace: Lessons from WisCORE’s Road to Success

Planning and successfully executing an event like WisCORE comes with several benefits: learners are in the driver’s seat to lead meaningful change; faculty are made aware of learners’ experiences and opportunities to improve their supports in programs; and learner feedback and input are actualized in changes to policies, practices and more. Understanding these benefits is helpful when navigating the challenges and barriers that may come up when replicating a similar event. Colleen shared the following tips to support this work in Wisconsin and beyond:

Support and develop a culture that values learners as partners: Colleen, other members of her team and learners across the technical college system have clearly articulated the need to center learners’ feedback and input on their educational experiences. Learners came up with the idea for WisCORE and System and college staff coordinated resources to support their vision. Learners facilitate the conference, lead break-out sessions, facilitate caucuses and serve as keynote speakers. Learners have been at the table at every stage of development for the WisCORE conference. The System created a video at the event highlighting the importance of learner voice.
- This environment fosters greater learner engagement and learners are empowered to consult and offer feedback to leaders within the education system. Aligning everyone within your state agency, institution, or organization on the definition, meaning, and value of authentic learner engagement is a great way to ensure everyone is working towards the same goal and feels empowered to take action. Additional resources and recommendations are also in the With Learners, Not for Learners toolkit for beginning meaningful learner engagement work.

Structure opportunities that foster equitable learner engagement: The WisCORE conference is designed with each college in the System invited to attend with a team. The team is required to be at least 50% learner-led. Learners are crucial to the makeup of college teams to ensure they are seen as leaders and have space to facilitate conversations and solutions that impact learners’ experiences most. To create enough space for all learners attending to share their experiences during the conference, each team is limited to 10 members (160 total conference attendees). While the interest is high, the WisCORE Planning Committee considers the space constraints; each year, the WisCORE conference is hosted at a different technical college campus. Given the space available at the colleges, 160 participants for the conference is the max.
- Another equity component of the WisCORE conference and similar learner engagements is the availability and accessibility of attending an in-person conference. If a learner cannot attend the conference in person, the team has previously leveraged hybrid options. This sufficed for the time, however, Colleen mentioned the difficulty of ensuring learners feel included and part of the team when joining sessions virtually. For the 2023 WisCORE conference, the team leveraged Encore Sessions: virtual sessions held after the conference that allows others to engage across the System. In these Encore Sessions, learners present and facilitate topics included in the in-person conference. This adaptability allows for equitable engagement if a learner cannot attend the conference in person.

Focus your efforts to ensure you’re meeting learners’ needs: Events like WisCORE, and similar learner engagement opportunities, emerge from the ground up to inform the collective of opportunities for improvement. When engaging in grassroots work, the swath of information and perspectives can make it challenging to focus efforts. When encountering this challenge with the WisCORE Planning Committee, Colleen elevates choosing a specific engagement theme. For example, for the WisCORE conference, each year, the Planning Committee determines a theme with the inclusion of learner feedback and input. Simply asking learners what they care about and what they would like to discuss when it comes to their CTE experiences is a great way to begin developing a theme and ensuring learners’ needs are met. During the planning process for WisCORE, Colleen mentioned mental health came up as an important theme, as did the representation of indigenous learners and learners with disabilities. This input from learners informed the design of the conference sessions and speakers.
- When learners design programs and strategies alongside us, we create initiatives that genuinely resonate with their needs and break down barriers to their success. Leaders interested in meaningfully engaging learners can begin with a group of learners and ask them what they want to see, implement, develop, and more. If a group of learners is not easily accessible, meeting learners where they are and simply listening to their ideas and input can be a great place to start. While listening to learners, determine where to leverage your resources, capital and more to actualize learners’ ideas for increasing inclusion and closing gaps in access and success metrics.

LEARNER TESTIMONIAL

“I learned the value of advocating for yourself and for others and that there are many out there who are likely facing the issue like us. And how important it is for each individual to be responsible and respectful.”

Beyond Conversation, Beyond Collaboration: WisCORE’s Tangible Impact

As a result of the WisCORE conference, learners and faculty members across the state report the impact of the conference:

Learners across the state are more deeply and meaningfully engaged: The Wisconsin team has seen an increase in learners’ engagement on college campuses. This includes learners serving on committees and interacting with leaders within their college. Due to the high-impact nature of the WisCORE conference, direct action items are addressed and implemented, such as creating dedicated seats for learners on each of the technical college’s president executive committees or boards. Learners on these committees meet with their college’s president’s committee or board to discuss important issues affecting learners and provide input on solutions. Colleges in the state have also designated learner spaces on DEI committees.

Learners are actively shaping conversations about their educational experiences: During the inaugural WisCORE conference, the staff helping to plan the event held an assumption that learners would not be able to ‘handle’ seeing data across the state technical college system. Learners on the planning committee advocated, that in the first year, the conference engaged learners at the conference in a data dive for their college campus. This activity allowed learners to share their feedback and input on root-cause analysis. After this model, some colleges returned this practice to campus and included learners in data reviews. The Wisconsin state team has also seen learners included in regional Perkins needs assessments. Learners are great partners for discussing the root-cause analysis of various data points.

Learners drive diversity, equity, and inclusion on college campuses: The WisCORE conference empowers learners to be agents of change in their colleges’ DEI efforts. Through student panels, breakouts and keynote speeches, learners dive deep into DEI and brainstorm solutions. The highlight is “team time” where learners collaborate with their colleagues to create concrete action plans with at least three actionable steps to advance DEI on campus. This event challenges the traditional top-down approach, prioritizing learner voices and fostering meaningful collaborations for lasting impact.

Looking Ahead: Amplifying Learner Voices Beyond the Conference Walls

As the Wisconsin team looks forward, they continue to leverage learner voice to strengthen CTE. In addition to their work with the WisCORE conference, the team continues to share and elevate promising practices and approaches related to their learner engagement work in the Leveraging Learner Voice to Strengthen CTE technical assistance cohort. With all learner engagement work across secondary and postsecondary systems, the team continues to center learners and their experiences, support learners as they engage to improve their educational experiences and create sustainable structures to help shift mindsets and practices as it relates to learner engagement work.

For additional information about leveraging learner voice, please visit the following pages on the Advance CTE website:

Haley Wing, Senior Policy Associate, Advance CTE

By Layla Alagic in CTE Without Limits
Tags: Access and Equity, CTE Vision, CTE Without Limits, inclusivity, Learner Engagement, learner voice, wisconsin

New Skills ready network Highlight Blog: Career Connected Advising in the Middle Grades

Wednesday, November 22nd, 2023

The New Skills ready network (NSrn) is part of JPMorgan Chase’s substantial portfolio in support of an inclusive economy and workforce. This five-year commitment is part of the New Skills at Work initiative to prepare people for the future of work and their $30 billion commitment to advance racial equity. With a dedication to building equitable career pathways, the New Skills ready network connects six sites — Boston, Massachusetts; Columbus, Ohio; Dallas, Texas; Denver, Colorado; Indianapolis, Indiana; and Nashville, Tennessee — with local partners with the intentionality necessary to build a strong workforce ecosystem for all learners.

For this highlight blog, Advance CTE Senior Policy Associate Haley Wing met with Erin Jacques, MyCAP District Coordinator, and Marsha Innis-Mitchell, Executive Director of Postsecondary Initiatives for Boston Public Schools to discuss career-connected advising in middle grades. Erin and Marsha are both partners of the New Skills ready network Boston, Massachusetts, project team.

The Boston, Massachusetts project team for the New Skills ready network believes in a city where all young people can engage in high-quality career learning that supports exploration, informed decision-making and preparation for the future. The team aims to dramatically increase the number of Black, Latinx, special education, and English Learner students who participate in and persist through engaging, relevant, and equitable career pathways and are prepared to enter meaningful careers.

Overview

Over the past three years, the Boston, Massachusetts, project team has been transforming systems to drive equitable education and career outcomes for all learners. The project team has achieved significant milestones in the development of high-quality, equitable career pathways including addressing structural and institutional barriers to equitable career pathways and creating a holistic and seamless advising system to support learners. In year three of the New Skills ready network initiative, the project team prioritized expanding access to coordinated, holistic and equitable college and career advising. The 2022-2023 school year was the first of college and career-connected advising in the middle-grades and project team members from Boston Public Schools shared how they leveraged cross-department collaboration, offered supports to identified priority schools for the rollout and lessons learned throughout the process.

Leveraging Cross-Department Collaboration to Support Expanded Access to Career-Connected Advising

In expanding access to college and career advising, Boston Public School members of the initiative’s project team strengthened their implementation of the My Career and Academic Plan (MyCAP). MyCAP is a learner-centered, multi-year planning tool designed to provide learners with ongoing opportunities to plan for their academic, personal, social and career success. Additionally, because MyCAP is student-centered, there is a large focus on anti-bias and equity to inform, advise and mentor learners. This includes expanding learners’ thinking about what is possible and positioning them to move forward in ways they envision future success.

Implementing MyCAP with fidelity across Boston Public Schools requires sustainable and deepened staff capacity at the district’s central office as well as at the school level. Marsha and Erin both support cultivating and maintaining strategic partnerships across the district to align with MyCAP priorities. The collaboration and partnerships during this first year of expanded access to middle-grade learners included leveraging family liaisons who support informing learners and families of opportunities within Boston Public Schools and activating counselor teams that support caseloads of learners in the middle grades. The project team also expanded its reach to include community partnerships that operate in the college and career areas to better serve middle-grade learners. The advantage of bringing these partnerships into the fold allowed greater support for learners with exposure to skills and experiences that support college and career readiness and success (see image).

To actualize expanded access to MyCAP, the project team identified a cohort of schools with grade configurations in the middle grades (grades 6,7 and 8). The team then worked across departments within the school district to increase the capacity to deliver training, guidance and resources to the identified priority schools. Training for school-level staff includes step-by-step instruction on using the tool and leveraging the accompanying resources to draw connections between learners’ interests and college and career opportunities.

To support schools in their efforts, the district staff recommends schools leverage formalized MyCAP plans that articulate how schools will accomplish MyCAP implementation and the set of experiences they will provide for learners over the course of the school year. Due to the intentionality of the district leadership, plans include support systems like additional counselors pushing in, leveraging collaboration with partners and additional guidance from the district team to support the work.

Impact of Expanded Access to MyCAP

As a result of the Boston, Massachusetts project team expanding access to high-quality college and career advising through MyCAP, 45% of 7th-grade learners and 42% of 8th-grade learners in the identified priority schools have completed at least one MyCAP task in the first year of expansion. Additionally, the number of district and school-level staff that are being trained on MyCAP continues to increase; in the first year 150 staff were trained and over 200 individuals have been trained as of October 2023. The group of 200 includes staff representing all of the district’s secondary schools and a dozen of lower-elementary schools.

The district team and school-level staff are also making greater connections with MyCAP to other bodies of work such as transition planning and special education efforts. MyCAP supports the development and implementation of efforts to support learners’ postsecondary readiness and transitions; these components are also in alignment with Individualized Education Plans (IEPs). Transitional planning is integral to IEPs and MyCAP is transition planning for learners.

Lessons Learned from Launching Expanded Access to MyCAP

Additional capacity building: A key component of the expansion of MyCAP includes additional capacity building. The project team explicitly highlighted that this work is not possible without a district-level staff member dedicated to serving and supporting school-level staff to implement MyCAP. Erin’s role allows the capacity to sit down with school-level staff to increase counselors’ leadership abilities and competencies. As mentioned earlier, the district provides resources to support this work, however, resources and guidance documents are only useful if there is a staff member to support walking through the planning and implementation process.

School counselor involvement is critical: At the school level, school counselors are needed to support the planning, collaboration and implementation of MyCAP. In schools where the expanded access efforts have been implemented, there is a counselor who has built their team within the school, trained their team and teachers, and informed administrators of the planning and implementation process. This is especially important considering scheduling within school buildings and ensuring that MyCAP is integrated into and across advisory blocks within schools.

Adequate training is essential to advocacy: In addition to better serving learners in their career and college planning, the project team has also noted the increased advocacy efforts of counselors within schools that are implementing expanded access to MyCAP. The project team has noticed when school-level counselors are adequately trained and supported, they take ownership of the implementation process and leverage their leadership to mobilize their peers. This can include accurately communicating the vision of MyCAP, identifying how and when it connects to other school-level staff’s work, offering support to leverage MyCAP and advocating for systems within the school that support learners’ postsecondary success. This is especially exciting to witness given there is no mandate to implement or leverage MyCAP in Boston Public Schools, and signals to the district that in the sea of competing priorities, school counselors, administrators and staff are identifying MyCAP as foundational to learners’ transitions to and through college and careers.

Replicating Expanded Access to College and Career Advising

Providing learners access to high-quality college and career advising is a critical component of supporting learners’ transitions, readiness and preparation for the workforce. Leaders who are interested in replicating the efforts of Boston Public Schools should:

- Prioritize cross-sector capacity building: identify who in the community can come together to help make the effort a shared responsibility.
- Leverage a relationship-centered approach: build the capacity and system to respond to school-level staff’s needs with grace, flexibility and transparency.
- Center learners and their experiences: focus the work of the initiative to implement systems and processes that are most impactful for learners and their communities.

Looking Ahead

As the project team looks forward, they plan to continue the momentum of expanded access to MyCAP and plan to bring in more schools with earlier grade bands like elementary schools in the district. As MyCAP training and implementation expands, the team continues to have a deep focus on equity, aligning inclusive education goals and activating MyCAP at points of transition within learners’ journey.

To learn more about Individual Career and Academic Plans, read Implementing Individual Career and Academic Plans (ICAP) at Scale in the Learning that Works Resource Center. This brief highlights promising practices for ICAP implementation at the state and local levels in Colorado, Massachusetts, Oklahoma, South Carolina and Wisconsin and provides recommendations for further state and local work to scale ICAPs.

Haley Wing, Senior Policy Associate

Read our other New Skills ready network Highlight Blogs from 2023:

By Layla Alagic in CTE Without Limits
Tags: Access and Equity, Boston, career advising, career pathways, career readiness, Equity, ICAP, inclusivity, Massachusetts, New Skills ready network, pathways

States Make Progress in Strengthening Meaningful Learner Engagement in CTE

Tuesday, August 22nd, 2023

Career Technical Education (CTE) programs must be designed with learners, not simply for learners, to be responsive to their diverse needs at every stage of the CTE continuum. Being responsive to diverse learner needs can occur only if learners have direct and ongoing input into the design and delivery of CTE programs and experiences. This blog provides an overview of the Leveraging Learner Voice to Strengthen CTE Technical Assistance cohort; highlights the states in the cohort that are meaningfully engaging CTE learners to inform CTE programs and policies; and shares links to resources to support states in engaging CTE learners.

Over the past seven months, Advance CTE and the Association for Career and Technical Education (ACTE) provided training, resources and coaching to help states identify opportunities to engage learners more meaningfully in the design and delivery of CTE programs and experiences. The cohort of states (Colorado, Delaware, New Hampshire, Oregon and Wisconsin), engaged in six 90-minute virtual sessions and individual coaching sessions to work through the Learner Voice Toolkit to develop and execute on strategies for leveraging learner voice in CTE policies and programs.

Over the course of the technical assistance sessions and coaching calls, each state team developed a comprehensive Action Plan to leverage meaningful learner engagement in the development of CTE programs and policies. The Action Plans are guiding the states’ actions over the next year to improve and systematize their learner engagement.

Action Plan Development

The development of the Action Plan took place in stages. States first completed an organizational capacity assessment to understand the existing structures, policies, relationships and resources that can support the expansion of learner engagement practices.

States then identified high-level goals in which they envisioned what meaningful learner engagement would look like in their states to support CTE program improvement, CTE policy development, learner supports, Comprehensive Local Needs Assessment (CLNA) process improvement with learner engagement and more. After identifying the goals, states mapped the actions that needed to be taken in order to achieve their goals.

Through the development of each state’s Action Plan, states included learners’ feedback and input. States engaged learners in focus groups, interviews, surveys, advisory board meetings and more to capture their input and reflect their thoughts in the Action Plans. States in the cohort were supported by Advance CTE with a pool of funds to compensate learners for their time and expertise engaging with state agencies. Over the course of the Action Plan development phase, states in the cohort engaged more than 400 learners.

Early Areas of Success

Prioritizing learner engagement in the development of Action Plans is not a common practice, however, states in the technical assistance cohort are already seeing the value of more meaningfully engaging learners in CTE program development and improvement.

Wisconsin learned from learners in their state the type of communication they prefer for engagements, the compensation rate they need to engage in events and meetings, the areas of CTE that student voices are most needed and the roles they are most interested in engaging in.

New Hampshire leveraged the input from learners from their statewide survey to develop a toolkit for regional and local practitioners to improve learner engagement at their CTE centers.

Colorado and Oregon engaged learners in a mix of focus groups and surveys to learn what they enjoy about CTE, challenges they experience in CTE programs and ways their state agency can do a better job of incorporating learner voice. Both states focused on engaging learners who were not typically included in focus groups or surveys to ensure they had a broad range of voices.

Delaware leveraged learners’ input and leadership and now has two simultaneous learner-led cohorts supporting the development of a new teacher preparation program of study and leadership training for Career and Technical Student Organization (CTSO) leaders. The learners leading the cohorts support the state agency and foster deeper engagement with their peers across their state to expand the reach of meaningful learner engagement.

Looking Ahead

As the official cohort technical assistance sessions come to a close, states in the cohort will continue to engage in coaching sessions with Advance CTE and ACTE to actualize the goals they identified in their Action Plans.

Additionally, Advance CTE will continue to hold space for state leaders to come together to discuss opportunities to improve meaningful learner engagement in CTE in Community of Practice sessions. These one-hour sessions will be held bimonthly from August 2023 through February 2024 and will be open to all states interested in learning more about meaningful learner engagement in CTE. To register to attend the Leveraging Learner Voice to Strengthen CTE Communities of Practice, please fill out the form on this page.